Privacy Policy

Effective Date: July 21, 2026 | Last Updated: July 21, 2026

1. Information We Collect

1.1 Information You Provide Voluntarily

When you interact with our website, you may choose to provide us with certain personal information. This includes information you submit through our contact forms, such as your first and last name, email address, company name, and the details of your project or inquiry. You may also provide information when you communicate with us via email at contact@kaiinnovations.autos or by telephone at +1 (802) 722-5295.

1.2 Information Collected Automatically

When you access our website, we automatically collect certain information about your device and usage patterns. This information includes your IP address, browser type and version, operating system, referring URL, pages visited, time and date of each visit, time spent on pages, and other diagnostic data. This data is collected through standard server logs and does not identify you personally by itself.

1.3 Cookies and Similar Technologies

Our website may use essential cookies and similar tracking technologies to ensure the proper functioning of the site. These are small data files stored on your device that help us remember your preferences and understand how you interact with our website. We do not use advertising cookies or third-party tracking cookies for marketing purposes. You can control cookie settings through your browser preferences at any time.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide information about our services, and communicate with you about your projects and technology needs.
• Website Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of our website.
• Business Operations: To maintain internal records, manage client relationships, and support our day-to-day business activities.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Security: To detect, prevent, and address technical issues, fraud, or unauthorized access to our systems.
• Communications: To send you relevant information about our services, updates, and offerings, provided you have consented to receive such communications. You may opt out at any time.

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, and those interests are not overridden by your data protection rights.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal or regulatory obligation to which we are subject.

4. Data Sharing and Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, provide website hosting, perform data analysis, or assist us in operating our business. These parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court, government agency, or law enforcement.
• Business Transfers: In the event of a merger, acquisition, reorganization, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Kai Innovations Inc., our clients, or others.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide services to you.
• Whether there is a legal obligation to which we are subject, such as tax or accounting requirements that mandate a specific retention period.
• Whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation, or regulatory investigations.

When we no longer need to retain your personal information, we will securely delete or anonymize it in accordance with our data destruction policies.

6. Data Security

We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. These measures include encryption of data in transit and at rest, firewall protection, access controls and authentication mechanisms, regular security assessments, and employee training on data protection practices. However, please be aware that no method of electronic storage or transmission over the Internet is one hundred percent secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal information:

7.1 Right of Access

You have the right to request copies of your personal data that we hold. We may charge a small fee for this service in certain circumstances permitted by law.

7.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

7.3 Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is also known as the right to be forgotten.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

7.5 Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7.6 Right to Object

You have the right to object to our processing of your personal data, under certain conditions, including for direct marketing purposes.

7.7 Rights Related to Automated Decision-Making

We do not engage in automated decision-making or profiling using your personal data. You have the right not to be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us using the information provided in Section 10 of this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

8. International Data Transfers

KAI Innovations is based in Canada. Your information may be transferred to and processed on servers located in Canada or other countries where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy when transferred internationally, including the use of standard contractual clauses approved by relevant regulatory authorities where applicable.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our systems. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.

10. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will revise the effective date at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information. Material changes will be communicated through a notice on our website prior to the change becoming effective.

12. Canadian Privacy Law Compliance

As a Canadian company operating in Ontario, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. PIPEDA governs how private sector organizations collect, use, and disclose personal information in the course of commercial business. Under PIPEDA, you have the right to access your personal information held by an organization and to challenge its accuracy. If you are not satisfied with our response to a privacy-related complaint, you may contact the Office of the Privacy Commissioner of Canada.

13. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding our use of your personal information. These rights include the right to know what personal information we collect, the right to delete personal information collected from you, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your CCPA rights. To exercise any of these rights, please contact us using the contact details provided in Section 10. We will not discriminate against you for exercising any of your CCPA rights.

14. GDPR Compliance

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK GDPR respectively. Under these regulations, we act as a data controller for the personal information we collect. You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your personal data violates applicable data protection law.

15. Consent

By using our website, you consent to this privacy policy and agree to its terms. If you do not agree with this policy, please do not use our website or provide us with your personal information. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.